Application Support Analyst- London, Global FinTech

London Permanent £40,000 - £50,000
  • Market leading FinTech with a SaaS based platform for clients within Financial
  • Delivering excellence and working closely with developers, DevOps and Quants

About Our Client

Established FinTech with a SaaS based platform for their clients within the Banking, Investment, Wealth/Fund Management sectors within Financial Services to ensure they make the best decisions on their investments.

Job Description

Application Support Analyst, London will be responsible for:

  • Maintain best-practice processes and procedures for operating and ever evolving platform at scale
  • Monitor systems using application systems such as SQL
  • Collaborate closely with Development and Infrastructure teams to attract new customers
  • work with developers to design improvements to add value to the customers
  • Triaging incoming tickets, performing analysis, and resolving customer issues
  • Provide 1st and 2nd line support to the company's global network

The Successful Applicant

Application Support Analyst, London will be:

  • 2 years platform / support/ app support experience at a Financial services or Financial technology firm
  • Experience in 1st or 2nd line application support tole in a customer facing environment
  • Familiarity with financial markets, data, investment management and portfolio construction
  • Ability to analyse, transform and work with large datasets
  • Looking for a varied role that will give exposure in end to end processes
  • Excellent interpersonal, communication and organisational skills, with both customers and colleagues
  • A logical ability to troubleshoot problems and a passion for helping others

What's on Offer

Application Support Analyst, London will be offered:

  • Salary: £40K- £50k
  • Holiday
  • Pension
  • Discretionary Bonus
  • Flexible working
  • Other benefits to be discussed upon successful interview
Contact
Rianna Drake
Quote job ref
JN-072021-2937896
Phone number
+ 44 207 269 2469

Job summary

Sector
Subsector
Location
Contract type
Consultant name
Rianna Drake
Consultant phone
+ 44 207 269 2469
Job reference
JN-072021-2937896