Application Support Analyst (SAP)

Cardiff Permanent £27,000 - £30,000 per year
  • 5 days On site per week in Cardiff
  • (SCM) SAP Applications Support Analyst

About Our Client

Our client is based in Cardiff and operates in the Manufacturing and Production industry. With a considerable workforce, they are recognised for their commitment to technological innovation and the production of high-quality products.

Job Description

The Application Support Analyst (SAP):

  • Supporting SAP across the business in Sales, Logistics, Warehouse Management System (WMS), Transport Management System (TMS), Purchasing, Production, Quality and interfaces.
  • Supporting other business applications like Kronos (UKG) application (Time and attendance), Document management application etc.
  • Responding to help desk tickets
  • Supporting users
  • Training users - Planning, creating training materials and delivering training sessions, collecting feedback.
  • Supporting the SAP development team during project implementations
  • Carry out testing - Test planning, test cases design, carry out unitary & end to end testing , defect tracking & reporting.
  • Carrying out periodic checks on IT systems and applications (daily, weekly, monthly)
  • Writing SOPs and user manuals
  • Providing administrative support to the IT Manager in terms of KPI reporting and basic admin tasks
  • Promote Total Quality Management and Continuous Improvement.
  • Working closely with external and internal suppliers/ customers

The Successful Applicant

A successful Application Support Analyst (SAP) should have:

  • Proven track record in a similar role
  • Knowledge, proven track record working with SAP and SCM.
  • Excellent problem-solving, troubleshooting and analyst skills
  • Excellent communication skills, both written and verbal
  • Ability to work in a team and independently

What's on Offer

  • A competitive salary between £28,000 - £30,000
  • On-call allowance (after probation)
  • Healthcare cash plan and cycle to work scheme
  • Flexi working and 25 days holiday plus bank holidays
  • Awards and recognition scheme
  • Generous pension scheme with 3% to 5% employee contribution



This is a fantastic opportunity to join a leading company in the Manufacturing and production industry. We encourage all interested Application Support Analysts to apply.

Contact
Henry Bishop
Quote job ref
JN-062024-6447507
Phone number
+44 117 906 5157

Job summary

Job function
Technology
Subsector
Applications Support
Sector
Industrial / Manufacturing
Location
Cardiff
Contract type
Permanent
Consultant name
Henry Bishop
Consultant phone
+44 117 906 5157
Job reference
JN-062024-6447507