Assistant Director of Compliance

London Permanent £75,000 - £85,000
  • Lead the Compliance team to ensure statutory and regulatory figures are achieved
  • And playing a strategic role towards business planning and budget management

About Our Client

The client are a London based Housing Association

Job Description

The key responsibilities as the Assistant Director of Compliance are as follows:

  • The strategic management of the Service and Compliance work stream which is delivered via the DLO (gas servicing, asbestos surveys and electrical services) and by the external contractors through a variety of contracts
  • Ensuring the organisation meets statutory and regulatory compliance through managing maintenance and inspection contracts for service & compliance areas
  • To collate and report on performance indicators for each compliance work stream, ensuring that effective pre, in-process and post completion quality checks are conducted, and the results of such checks recorded and used to improve performance
  • Ensure all service and compliance work is conducted across relevant premises; where properties fall 'out of scope' evidence is recorded to provide an audit-able explanation
  • Strategic planning and development of the service including developing new policies, procedures and harnessing technology to support service delivery
  • Continuous improvement and value for money is captured and recommendations for future service delivery
  • Working with Heads of Service, prepare specifications for the procurement of contracts
  • Ensure where possible, customers and key stakeholders are involved in planning and procuring new services
  • Attendance at Executive, Committee and Resident meetings
  • Prepare and present reports on operational areas of responsibility
  • Ensure reporting mechanisms for key performance indicators are carried out in accordance with agreed criteria
  • Ensure effective record keeping and monitoring systems are in place and maintained to a high standard to facilitate responses to complaints, members enquiries, freedom of information requests
  • Use learning from customer feedback to increase customer satisfaction and involve customers in designing and improving services
  • Identify areas for service improvement and manage the implementation and review of planned changes
  • Effective financial management of budgets including budget setting and the provision of financial information and analysis to monitor contract progress and expenditure to achieve value for money
  • Support the preparations of annual and 3-year budgets, and 5-30-year business plans
  • Ensure that statutory compliance contracts are managed efficiently and effectively in accordance with the organisation's performance framework, financial regulations and standing orders, and that all contractual requirements are met ensuring prompt corrective action is taken to remedy under performance
  • Ensure processes maintain timely and accurate payment of invoices and valuations subject to proper authorisation
  • Leadership and management of a large staff group, including recruitment, training, performance management. Proactively participate in staff engagement activities e.g. roadshows, staff conferences, people engagement group sessions and manager's events
  • Take responsibility for compliance with all, health and safety requirements and best practice to minimise risks to residents, contractors and staff

The Successful Applicant

The successful Assistant Director of Compliance will require the following skills/experience:

  • Relevant degree and/or professional qualification or equivalent knowledge and experience; Evidence of continuous professional development
  • Experience in the leadership of relevant areas of responsibility at a senior management level, within an organisation of comparable scope and complexity
  • A proven record of successful change management, delivering new working policies and practices alongside cultural and structural change
  • Delivering services with a 'customer first' and 'commercial approach' that clearly demonstrate VFM
  • Strong experience in people management, performance, development and staff engagement
  • Experience of working in collaboration with internal and external stakeholders to deliver improved services and performance

  • Can demonstrate up to date knowledge and understanding of legislative and regulatory framework in the areas of responsibility

  • Takes a strategic approach to work tasks, and has strong communication, influencing and negotiation skills, to deal competently with staff, stakeholders and statutory agencies at all levels

  • Provides strong inspirational leadership and direction to colleagues and embeds a customer centred approach to service delivery

  • Excellent IT, project/programme management skills

  • Successfully embeds a sustainable Health & Safety culture

  • Acts with integrity and accountability

  • Self-motivated

  • Driving licence
  • The ability to get to London 2-3 days per week

What's on Offer

As the Assistant Director of Compliance, you will receive a competitive salary and the opportunity to enact change and mobilise the Compliance functions in this organisation and drive things forward at a very exciting time.

Chris Bax
Quote job ref
Phone number
+44 207 269 1743

Job summary

Property & Asset Management
Contract type
Consultant name
Chris Bax
Consultant phone
+44 207 269 1743
Job reference