Associate Director (Property Management)

London Permanent £55,000 - £60,000
  • A unique opportunity with a leading Housing provider
  • Role will lead and represent the business area at a Senior level

About Our Client

A leading, national Housing provider who's current portfolio is a mix of market rent, intermediate rent properties and social rent and commercial units

Job Description

The key responsibilities of the Associate Director (Property Management) role includes:

  • Lead and representing the business area, internally and externally, at a senior level.
  • Delivering all services within the confines of current legislation, best practice, client/internal KPIs and SLAs
  • Continually assessing existing procedures, determine best practice and ensure implementation, in conjunction with other Operational Leads for consistency.
  • Maximising the performance of multiple client portfolios, ensuring that colleagues within the team and across the business deliver the service.
  • Working with senior colleagues across the organisation to continually identify, implement and develop processes in order to maximize performance, improve company profitability and provide an integrated service.
  • Assisting the Operations Director and Sales Director in the identification, and securing of, new business opportunities.
  • Meeting regularly with senior-level clients and manage these relationships, in conjunction with direct reports where applicable.
  • Managing the service delivery of internal and external suppliers
  • Working with the Health, Safety and Compliance team to ensure a high level of Health and Safety compliance is maintained across the portfolio at all times.
  • Managing the complaints process (root cause analysis, training-out issues, changing procedures to eradicate repeat incidents).

The Successful Applicant

The successful candidate for the Associate Director (Property Management) will:

  • Have excellent knowledge of the Private Rented Sector and multi-tenure management and associated legislation, property and tenancy management, property/landlord and tenant law, the private rented sector and affordable housing
  • Hold in-depth knowledge of property law.
  • Have a good knowledge and understanding of customer service and property issues, and have a clear ability to be able to pick up systems and processes quickly
  • Hold relevant industry qualifications
  • Live an easily commutable distance from Central London on a daily basis

What's on Offer

A competitive annual salary and benefits package

Aled Jones
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Phone number
+44 207 269 2402

Job summary

Contract type
Consultant name
Aled Jones
Consultant phone
+44 207 269 2402
Job reference