Business Analyst

Oxfordshire Permanent £50,000 - £60,000
  • Opportunity to join a team embarking on large-scale transformation
  • Flex working

About Our Client

Client is a diversified international group with operating businesses across a number of sectors: Controls, Electric and Real Estate. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and evolved. The Group now employs over 1,500 people across offices and factories in 10 regions and trades in over 60 countries. We have achieved our sustained growth by believing in our people, investing in new products, taking brave decisions and building trusted relationships.

Job Description

They are responsible for the investigation, documentation and presentation of data and expert analysis.

The IS Business Analyst will support a range of activities, primarily by progressing Changes and Projects to deliver business value and meet the company's needs.

Job Dimensions

  • Report directly to the Global IS Service Operations and Capability Manager
  • Manage multiple in-direct business stakeholders and sponsors
  • Collaborate with several technical and non-technical teams geographically dispersed throughout the UK, India, Dubai, Thailand and other international locations
  • Collaborating with various resources to investigate multiple IT projects concurrently
  • Ensure business objectives are met
  • Manage quality and align to best practice

Key Accountabilities:

IS Business Analyst (Performance & Value) - [Measurement: Elicitation of requirements, process capture and design, analysis of data to inform decision making, support the change and project review process, solution choice, configuration, testing and documentation.

Job Context

The position is responsible for:

  • The elicitation and capture of business requirements
  • Engaging with key stakeholders to identify and realise business benefits
  • Documentation and validation of requirements, key processes and activities, and where relevant the lean design of new supporting business processes
  • Playing a key role in solution choice during RFP processes
  • Helping configure, test and document solution setup
  • Ensuring a high degree of quality and accuracy when publishing documentation, and during communication with key stakeholders
  • Alignment of core analyst activities with IS industry best practice

The Successful Applicant

Qualifications and Experience

Minimum Qualifications, Knowledge and Experience:

  • Extensive experience in Business Analysis within an IT team (3+ years)
  • Proven experience of capturing requirements, chairing process review meetings, and creating reports for senior exec / management
  • Proven capability to develop technical project documentation, business process maps, GAP analysis and hold requirements capture workshops
  • A strong technical background with experience analysing complex processes
  • Formal Business analysis certification by a recognised body
  • ITIL V3/4 Foundation certification
  • Proven change management skills in a complex stakeholder environment
  • A broad understanding of Cloud based Infrastructure technologies and services (e.g. AWS, Azure, D365, O365)

Desirable Qualifications, Knowledge and Experience

  • Evidential analytical experience within a manufacturing environment
  • Previous use of the ServiceNow platform
  • Strong knowledge and experience of MS Teams capability and associated embedded apps such as MS Lists, Planner, Milestones
  • Change Management certification

Job Specific Skills:

  • Confident and authoritative speaker
  • Strong listening, presentation, and writing skills
  • A positive can-do attitude and a hunger to learn
  • Attention to detail, and enforcement of quality standards and practices
  • Ability to communicate with people at all levels of the business
  • An analytical mind coupled with strong communication skills and a positive attitude are essential
  • You will be a high caliber individual, with exceptional levels of personal drive and eagerness for personal development

What's on Offer

Opportunity to join a team embarking on large-scale transformation


Michael Tordoff
Quote job ref
Phone number
+44 207 269 2323

Job summary

IT Business Analysis
Industrial / Manufacturing
Contract type
Consultant name
Michael Tordoff
Consultant phone
+44 207 269 2323
Job reference