Business Change Manager / Training Lead

Key Role Responsibilities

• Provide support for change managers, business leads, project teams, and other relevant colleagues to ensure that the change projects deliver against their objectives.
• Work with colleagues to define and deliver projects. This will include understanding and interpretation of a range of information, both verbally and in writing.
• Work with the PMO Project Manager to support the production of project plans, schedules and reports for a range of audiences. Including but not limited to project budgets and financial updates, risk and issues logs, and technical specifications to meet the project and client requirements.
• Working with the business sponsor(s), business lead(s) and other colleagues as appropriate, to develop change management plans for projects including communications plans and schedules.
• Provide advice and guidance to the University's senior managers, including Faculty/School- based managers, on key matters arising from the project. In particular, to develop and ensure consistent implementation of agreed process improvements to support the project.
• Management of significant process and organisational change, including management of staff through organisational change and successful implementation of radical and innovative solutions.
• Analysis of complex data, including interpreting and recognising trends and patterns, comprehension of complex information, and identifying additional data sources or best practice to help devise solutions.
• Lead and/or make a significant contribution to institutional committees and groups governing the project.
• Benchmark and develop KPIs for the project so that the University can be seen as a leader exemplifying best practice, including sharing and learning from the experience of others.
• Lead, organise and direct the work of the project team so that its objectives are met and it is operating efficiently and effectively.
• Work closely with the PMO to access available resource and support, including the use of standard operating procedures,
• Undertake such other duties as may be required from time-to-time commensurate with the level of responsibility of the role.