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Chief Operating Officer

North Yorkshire Permanent View Job Description
We are seeking a commercially and operationally astute Chief Operating Officer (COO) to play a pivotal role to build the behaviours, structure and processes that will enable the business to continue scaling at pace while delivering excellent commercial and operational performance.
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  • New pivotal leadership role within a scaling SME business
  • Proactively create the change to maximise company performance

About Our Client

Our client is a firm of chartered surveyors and estate agents operating primarily in the North of England. Their services cover estate agency, farms and land, farm business advice, planning and development, environment, sustainability, and dispute resolution. The business offers comprehensive advice on property matters with a focus on integrity and expertise.

Job Description

Reporting to the CEO, the COO will lead all operational and commercial processes to maximise the efficiency and effectiveness of the business so it is ready for planned future growth. The role will be responsible for

  • Measure effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes and performance
  • Implement the behaviours to encourage people to adopt and meet or surpass organisational and sales goals.
  • Act as a liaison between company and client for quality assurance and compliance.
  • Fulfil the AML Officer role and oversee compliance with the RICS, ARLA and FCA governing bodies requirements.
  • Manage the Human Resources department to recruit skilled talent and keep the best employees.
  • Promote communication between colleagues for the benefit of information flow and to curb any problems that arise.
  • Evaluate newly implemented sales plans.
  • Manage the marketing department in line with the business plan.
  • Direct any acquisitions and disposals to meet businesses goals.
  • Develop the companies ESG strategy in consultation with the directors.



The Successful Applicant

A successful COO should have:

  • A completer finisher: a focused leader who ensures an organisation's goals are not beyond its capability to deliver KPI's on time and on budget
  • A strategic operational thinker: pragmatic operational planner to deliver the agreed plan and long-term strategy
  • Results orientated: Demonstrates ability to work on projects towards the accomplishment of established goals and objectives.
  • Collaborative approach: manage different business functions to resolve issues and problems as they arise
  • Strong leadership and team management abilities
  • Excellent communication and negotiation skills
  • A solid understanding of commercial / business operations and business strategies with a focus on quality and service
  • A proven background in general management in a operational and business setting, with previous experience of managing P&Ls and a successful track record of growing a business
  • Based Yorkshire

What's on Offer

An attractive basic, bonus and benefits package.

Contact
Mark Lawson-Jones
Quote job ref
JN-092024-6524742
Phone number
07342 073 140

Job summary

Job function
Executive Search
Subsector
Property & Construction
Sector
Property
Location
North Yorkshire
Contract type
Permanent
Consultant name
Mark Lawson-Jones
Consultant phone
07342 073 140
Job reference
JN-092024-6524742