Client Programme Manager

Bristol Permanent
  • Client Relationship Management and Onboarding
  • Top 100 UK Law Firm

About Our Client

Our client is a leading UK Legal Firm operating across a number of sectors.

Job Description

The Client Programme Manager will work closely with the Head of Business Development and alongside the firm's consultancy provider to develop and embed a structured, best practice approach to client relationship management.

The successful candidate will implement frameworks to enable a consistent approach to client analysis, Client Relationship Management meetings and account planning, and develop appropriate reporting formats to draw out key themes, particularly in relation to tender debriefs and drive continuous improvement across our sectors, core practice areas and specialisms. In addition, the successful candidate will develop and implement on-boarding plans working with Partners, Lawyers and the BD team.

The Client Programme Manager will work closely with the Head of Pursuits to transition strategic panel and framework appointments into the business to deliver on bid promises, maximise opportunities and drive growth.

This is not a client-facing role, and the successful candidate will need to be adept at influencing senior stakeholders on best practice in these areas in order to embed an integrated and consistent approach across the firm.

This role is hybrid-based, working from home and in the office in central Bristol.

The Successful Applicant

The successful candidate will:

  • Have a track record in client relationship management and business development
  • Be a marketing professional
  • Have proven stakeholder management and influencing skills
  • Have proven project management skills
  • Have proven facilitation, influencing and communication skills
  • Have worked in professional services environment

What's on Offer

Competitive salary + benefits

Hybrid working

Jessica Quarterman
Quote job ref
Phone number
+44 117 906 5135

Job summary

Contract type
Consultant name
Jessica Quarterman
Consultant phone
+44 117 906 5135
Job reference