Client Relationship Manager - FS Solutions (Europe)

Client Relationship Manager - FS Solutions (Europe)

• Manage and develop relationships with key clients across Europe, ensuring client satisfaction and retention.
• Act as the primary point of contact for clients, addressing queries and providing tailored support.
• Collaborate with internal teams to ensure the seamless delivery of services aligned with client needs.
• Identify opportunities for growth within existing accounts and work to expand the client portfolio.
• Monitor client feedback and implement improvements to enhance service quality.
• Prepare and deliver regular reports on client activity and relationship progress.
• Represent the organisation at client meetings, events, and industry forums.
• Ensure compliance with industry standards and organisational guidelines.