Client Services Associate

City of London Permanent £38,000 - £48,000 per year View Job Description
The Client Services Associate role involves providing exceptional client service through managing enquiries, communications and operational support across a variety of stakeholders. It also offers the chance to contribute to process improvements and project work while developing skills in a collaborative, fast-paced environment.
  • Join a growing investment manager where your contribution is valued
  • Strong culture of training, development and recognition

About Our Client

The client is a rapidly expanding investment manager based in the City of London with over £5 billion in assets under management, supporting financial advisers, wealth managers, family offices and high-net-worth individuals. They place strong emphasis on stable returns, transparency, and values-driven culture.

Job Description

The responsibilities of the Client Services Associate include:

  • Managing inbound calls and emails from clients and delivering a high standard of service.
  • Producing, checking and distributing accurate client communications.
  • Contributing to process improvements and change initiatives to enhance client experience.
  • Supporting projects and operational procedures across the business.

The Successful Applicant

The successful Client Services Associate candidate will have excellent telephone and written communication skills, strong attention to detail, and the ability to pick up new information quickly in a financial services setting. They will be proactive, diligent, team-oriented, and motivated to develop their knowledge in financial services.

What's on Offer

The candidate will benefit from structured training, development opportunities and exposure across the business. They will also enjoy a supportive culture where performance is recognised, voices are heard, and contributions to change and client service are encouraged and rewarded.

Contact
Felix Marufu
Quote job ref
JN-102025-6850660
Phone number
+44 207 645 1441

Job summary

Job function
Banking & Financial Services
Subsector
Operations / Middle Office - Asset Management
Sector
Financial Services
Location
City of London
Contract type
Permanent
Consultant name
Felix Marufu
Consultant phone
+44 207 645 1441
Job reference
JN-102025-6850660