Compliance Manager

The successful Compliance Manager will be responsible for the following:

Manage landlord compliance contracts ensuring programmes are in place to capture all areas of landlord compliance.

Ensure contracts are procured and managed to provide excellent customer service. Dealing with or escalating performance issues where necessary.

Provide monthly progress reports on your compliance areas, including performance, KPI's, programme, quality assurance and resident feedback where appropriate.

Ensure that compliance contracts run within budgets, timescales and always to current H&S legislation.

Input into external and internal audit processes in the compliance areas, ensuring actions points within your areas are actioned and completed within timescales.

Keep up to date with regulatory developments and industry best practice.

Manage day to day contract works on site, pre and post inspecting and advising where necessary.

Work with colleagues across the business to aid access for compliance inspections. Signposting any vulnerability or safeguarding issues.

Have an excellent understanding of Fire Safety and Building regulations alongside the resident white paper.

Manage a team of compliance administrators to ensure that all data reporting is precise and effective; ensuring asset datasets are updated in a timely manner.

Draft, modify and implement company policies.

Prepare specifications, designs, contract and tender documentation to procure works and services.

Ensure that resident consultation is carried out where required and our residents are kept fully informed of works planned and happening within their homes.