Contract Compliance Manager

London Permanent
  • Opportunity to deliver quality servicing contracts to customers
  • Opportunity to supply high levels of compliance through capital work and repairs

About Our Client

A London based Housing Association.

Job Description

For the successful Compliance Contract Manager they will be required to:

Deliver high quality servicing contracts to our customers providing compliance and high safety standards on time and in budget

Manage contractor performance, productivity, and value for money in a complex working environment whilst achieving high standards

Manage the business relationship with appointed contractors

Drive improvements in service and customer excellence

Ensure Day to Day operations remain within all the Housing Associations health and safety policies

Determine works and progress works that require transfer to capital programmes or leaseholder consultation

Take responsibility for facilitating effective co-operation between relevant stakeholders/partners, share information willingly and appropriately, and collaborate with other departments to improve integration and efficiency

Build a strong customer focus within the team by engaging with, listening, and responding to its tenants in a timely manner

Provide support and guidance to internal teams, such as Customer Relationship and Leasehold Management teams, when operational situations occur

Work in partnership with Repairs and Development to deliver on compliance

The Successful Applicant

The successful Contract Compliance Manager will have the following:

Extensive experience of managing key landlord compliance areas

Strong knowledge of Legionella Regulations ACOP L8 and BS7671 Electrical Wiring Regulations

Ability to work on site unsupervised, using professional skills and judgement to manage works/projects

Ability to write policy, technical reports, and specifications

Evidence of commercial acumen to manage the service within budget

Reliability, flexibility, adaptability, and the need to make decisions quickly is vital as priorities frequently change and information is updated in real time

Ability to undertake site visits for H&S inspections work monitoring, new developments, and liaison with our customers

Ability to be flexible relative to working days and hours

What's on Offer

The successful Contract Compliance Manager will receive a competitive salary and the opportunity for flexible working through agile home based work.

Chloe Hennigar
Quote job ref
Phone number
+44 207 269 2298

Job summary

Property & Asset Management
Contract type
Consultant name
Chloe Hennigar
Consultant phone
+44 207 269 2298
Job reference