Credit and Collections Associate

Belfast Permanent £18,000 - £30,000
  • Belfast based
  • Exciting and challenging role

About Our Client

This client design, manufacture and supply the most advanced safety solutions, continuously bringing innovation to the markets that they serve. Over the years, they have continued to impress the market with their award-winning products and services.

Job Description

  • Carry out credit check activity according to Credit process, recording outcomes accurately and in a timely manner
  • Manage and resolve customer disputes to ensure invoices are paid on time and in full
  • Locate and monitor overdue accounts, using computers and a variety of automated systems
  • Persuade customers to pay amounts due, arranging debt repayment schedules as per authority level and based on customers' financial situations, agreeing extension to credit terms within own authority level or escalating as needed
  • Records information about financial status of customers and status of collection efforts
  • Locate and notify customers of delinquent accounts by mail or telephone, as per specified process identifying the reason(s) for any overdue payment and to review / confirm the terms of sales, credit or service agreements
  • Identify and answer customer questions regarding problems with their accounts and advise customers of necessary actions and strategies for debt repayment
  • Manage own workload ensuring all performance measures and SLAs are met
  • Contributes positively to creating an inclusive environment where our people feel valued, appreciated and free to be who they are at work
  • Develops own capabilities through participating in assessment and development planning activities as well as formal and informal training and coaching. Develops and maintains an understanding of relevant technology, external regulation, and industry best practices

The Successful Applicant

  • Educated to High School or Further Education College level, with 2 A Levels
  • 1-3 years of general work experience, able to work unsupervised
  • Eager and ready to learn and develop within a company full of opportunity

What's on Offer

  • Work in an inclusive and developing team who want everyone to succeed and achieve their highest potential
  • Attractive salary and benefits
  • Excellent opportunity to advance your career within a large finance team
Jessica McGeehan
Quote job ref
Phone number
+353 874138775

Job summary

Contract type
Consultant name
Jessica McGeehan
Consultant phone
+353 874138775
Job reference