CRM Analyst

Sheffield Permanent £30,000 - £35,000
  • Influence business decisions and increase customer engagement
  • Use innovative customer analysis software

About Our Client

This client is a forward thinking and innovative company based in Sheffield that operates in the education and training sector. They are looking for someone who is numerate, logical, organised and enjoys finding solutions to problems.

Job Description

Key Responsibilities of the CRM Analyst will include:

  • Being a key influencer by understanding and developing customer analysis solutions and applying to business challenges
  • Leading fast paced projects and be comfortable with communicating key findings to senior stakeholders across the business
  • Using insights to develop audience selections for email activity across the business, ready for use by marketing teams in their campaigns. Understanding results and optimise audience selections
  • Seeking opportunities to improve performance and knowledge, demonstrate impact of innovation and year on year improvements
  • Building a strong understanding of the customer, market and business strategy
  • Displaying excellent attention to detail: Advocate "Right First Time" approach through best practices (e.g. code checks, handover documents, etc.) and spot checks.

The Successful Applicant

The successful CRM Analyst will have the following:

  • Experience analysing data in relational databases
  • Experience working with Salesforce, dotdigital and Amazon Redshift desirable
  • Knowledgeable about rules and legislation relating to the role
  • Experience with customer segmentation, predictive modelling and/or customer targeting
  • Ability to analyse at a high technical level whilst being able to confidently interpret findings and deliver them to an audience with little or no analytical, statistical, or numerical background

What's on Offer

Competitive starting salary + benefits

Chris Winterton
Quote job ref
Phone number
+44 161 829 0445

Job summary

Contract type
Consultant name
Chris Winterton
Consultant phone
+44 161 829 0445
Job reference