CRM Data Manager

Coventry Permanent £35,000 - £37,000
  • Hybrid working - 3 days working from home
  • Fantastic opportunity

About Our Client

  • Public Sector

Job Description

  • Drive organisational change building a single customer view from which the organisation can better understand and communicate with its members stakeholders more effectively
  • Ensure the CRM platform (Microsoft Dynamics) is fit for purpose by specifying, realigning and maintaining the data
  • Create and implement policies and procedures for data management
  • Determine methods for quality data collection
  • Manage and improve data quality
  • Implement effective and secure procedures for data processing
  • Manage the migration of data into the CRM
  • Define and implement data sharing to improve data quality
  • Build management information to evaluate data quality, performance and segmentation

The Successful Applicant

  • BSc/BA in computer science or relevant field and/or qualified in data management
  • Proven experience as a Data Manager and as a Line Manager
  • Experience working with Microsoft Dynamics 365, Power BI and other integrated systems and technologies, ideally also proficient in Access / SAP / SQL
  • Strong project management skills
  • Knowledge of data protection and GDPR
  • Proactive, critical thinker and problem-solving skills
  • Confident communication skills with a strong customer service ethos

What's on Offer

  • Hybrid working - two days from Coventry and the remainder working remotely
  • An extensive benefits package including 33 days annual leave plus one privilege day (inclusive of Bank Holidays)
  • A single private medical health scheme and life assurance cover
  • A market-leading defined contribution pension scheme
  • Applause Awards - every three months we celebrate employees who embrace our values; the core moral principles that are at the heart of everything we do
  • Perkbox membership - this gives you a huge number of online discounts and savings.
Charley Ford
Quote job ref
Phone number
+44 121 230 9435

Job summary

Marketing & Agency
Public Sector & Not-For-Profit
Public Sector
Contract type
Consultant name
Charley Ford
Consultant phone
+44 121 230 9435
Job reference