Save Job Back to Search Job Description Summary Similar JobsGerman speaking Customer Service Administrator needed for a retail manufacturer9 month contract in London with scope to be kept onAbout Our ClientThe client is a high end Scandinavian manufacturer who service retail businesses across Europe. They have a highly supporting Customer Service team with excellent training and a multicultural office set up which services different regions.Job DescriptionAs the German speaking Customer Service Agent, you will:Manage customer enquiries via email and phone, ensuring prompt and professional responses.Process and track customer orders, ensuring accuracy and timely delivery.Maintain accurate records of customer interactions and transactions in the system.Coordinate with internal teams to resolve customer issues and ensure satisfaction.Prepare and distribute customer-related reports and documentation as required.Assist in the development and improvement of customer service processes and workflows.Support the team with general administrative tasks, including filing and data entry.Adhere to company policies and ensure compliance with industry standards.The Successful ApplicantA successful Customer Service Admin should have:Fluent German and English language skillsExperience in Customer ServiceBe able to navigate different systems and solve complex customer issuesIdeally have order processing experienceWhat's on OfferYou will be paid £36,000 with company benefits and scope to become permanent.ContactChris ArnoldQuote job refJN-062026-7036276Phone number+44 207 269 2250Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationLondonContract typeInterimConsultant nameChris ArnoldConsultant phone+44 207 269 2250Job referenceJN-062026-7036276
