Customer Service Administrator

Lancing Temporary £12 - £14 per hour View Job Description
The Customer Service Administrator will provide exceptional support to the customer service team and requires strong organisational skills and attention to detail to ensure smooth operations.
  • Immediately Available
  • Strong Customer Service skills

About Our Client

Based in Lancing, this role is for an organisation in the manufacturing and production industry.

Job Description

As a Customer Service Administrator your responsibilities will include:

  • Process customer orders and ensure accurate data entry into the system.
  • Respond to customer inquiries via email and phone in a professional manner.
  • Coordinate with internal departments to resolve customer issues efficiently.
  • Maintain and update customer records in the database.
  • Support the team with administrative tasks as needed.
  • Monitor and track order statuses, keeping customers informed throughout the process.
  • Prepare and generate reports for the customer service department.
  • Assist with general office duties to support the overall workflow.

The Successful Applicant

A successful Customer Service Administrator should have:

  • Previous experience in an administrative or customer service role.
  • Strong communication and organisational skills.
  • Proficiency with Microsoft Office, particularly Excel and Word.
  • An ability to manage multiple tasks and prioritise effectively.
  • A keen eye for detail and a proactive approach to problem-solving.

What's on Offer

  • Hourly pay of approximately £12.50 - £14.50 per hour
  • Temporary role with potential to go permanent
  • Opportunity to work in a small-sized company with a supportive environment.
Contact
Lily Wright
Quote job ref
JN-102025-6857109
Phone number
+44 127 320 1210

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Lancing
Contract type
Temporary
Consultant name
Lily Wright
Consultant phone
+44 127 320 1210
Job reference
JN-102025-6857109