Customer Service Consultant
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Are you looking for a customer service role? This could be perfect for you
Looking for immediately available candidates
About Our Client
Working on behalf of a well known building society who are looking to expand their customer services team.
Job Description
The main responsibilities for this role will be;
- Contact centre role answering inbound calls
- IT SKILLS using multi screens
- Completing authentication process for compliance
- Dealing with customer queries
- High volume inbound calls
- You will have a range of challenging conversations and be able to be robust to deal with that
The Successful Applicant
- Confident and conversational, someone who can converse and build rapport with customers
- Must be able to predominantly be on the phone and agile.
- Should be digitally minded
- PC literate knowledge on how to use the computer efficiently
What's on Offer
- £9.50ph
- Must be able to work weekends and be flexible