Customer Success Associate

Reading Permanent £20,000 - £22,000
  • Excellent entry level position
  • Lively office with great progression opportunities

About Our Client

A leading services company based in Reading. This organisation value temporary staff and often extend the roles and create permanent roles for the right person.

This organisation has modern offices close to public transport.

Job Description

Customer Service Advisor - Reading:

  • Deal with all areas of customer service
  • Conduct user calls to get feedback
  • Deal with clients queries and some training matters
  • Respond to incoming emails and telephone calls
  • Build rapport and a relationship with regular clients
  • Dealing with business to business (B2B) customer queries
  • Processing sales requests and orders
  • Support team members and colleagues, pick up the phone when it rings on other peoples numbers
  • Use CRM system and Excel

The Successful Applicant

Customer Service Advisor - Call Centre, Reading

You will be a bright and upbeat individual able to quickly build rapport quickly

You will have had a customer facing role in the past - This can include retail, reception, customer service or call centre work.

You will be happy working in a call centre environment and flourish in a KPI lead environment

You will have good IT skills and be able to use a range of in-house IT packages

What's on Offer

Salary circa £20,000 - £22,000 dependant upon experience

Contact
Mark Norrish
Quote job ref
JN-122020-1560116
Phone number
+44 118 955 9046

Job summary

Subsector
Location
Contract type
Consultant name
Mark Norrish
Consultant phone
+44 118 955 9046
Job reference
JN-122020-1560116