Digital Business Analyst

London Permanent £45,000 - £65,000
  • Opportunity to work on exciting digital transformation projects
  • Working in an agile environment

About Our Client

A multinational consultancy business.

Job Description

As a Digital Business Analyst you will be responsible for activities on projects and programmes of all sizes. You will be able to understand our client's business needs and be able to creatively shape and refine business solutions to meet those needs. In guiding and advising clients to help them develop and refine requirements, you must be able to quickly establish your credibility with client staff at all levels.

What you'll do

  • Working with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements
  • Representing the customer (acting as a proxy) in support of the delivery teams throughout the project
  • Representing the technical team in communication with the customer about the project delivery
  • Providing support to the architects, designers and developers in the definition of technical solutions
  • Working with User Experience and Information Architects in the definition of Customer Journeys and the production of wireframes and prototypes
  • Validating that the functional and non-functional requirements are appropriately implemented within the solution
  • Assisting with the estimation of timescales, resources and planning to successfully deliver a project
  • Be a contributor to the creation of best practices through the identification of reusable project assets
  • Maintaining up-to-date knowledge of the latest IT trends, best practices and digital technologies
  • Coaching and developing our people, particularly our more junior BAs and Graduate community (for more senior BA positions)
  • Acting as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions)

The Successful Applicant

The successful Digital Business Analyst will have:

  • A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects.
  • Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce
  • Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM)
  • Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc
  • Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping)
  • Experience of analysis of both functional and non-functional requirements
  • Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery
  • Good facilitation and influencing skills with the ability to work with large groups of customers of varying level of seniority from user to board level
  • Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds
  • You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture.

For more senior positions we will also like to consider experience in any of the following:

  • Experience of leadership of other BAs
  • User interface design and wireframing skills
  • Experience of working in Scrum Master and/or Product Owner roles (with any certifications)
  • Modelling of the business domain - process, rules and objects / data
  • Formal requirements management and traceability (including use of tools)
  • Working in a GDS framework
  • Previous consulting experience within major consultancy or SI organisation

What's on Offer

  • Professional development.
  • Accelerated career progression.
  • An environment that encourages entrepreneurial spirit.
  • A flexible benefits package you can tailor to suit you.
Alyx Rowland
Quote job ref
Phone number
+44 207 269 2215

Job summary

Contract type
Consultant name
Alyx Rowland
Consultant phone
+44 207 269 2215
Job reference