Digital Creative Director - Transformation
Digital consultancy boasting a roster of big names and a true strategic focus
A chance to solve big business problems with leading creative and tech minds
About Our Client
There's no denying the tech works.
Businesses are transforming at a rate of knots and it's largely all driven by tech. They need it, customers demand it and it's essential to survive.
However all too often the science doesn't translate into a successful customer experience. In short the best tech on its own is worthless unless it leads to a positive, simple experience for a customer.
One such consultancy have continually honed their craft in this space and won many fans with businesses on their transformation journey.
Over the last 18 months they've hired well and can now call on a tight group, all of whom are at the top of their respective games.
They've assembled their stellar tech engine room to deal with the science but what they now need is someone with that mix of logic and magic to knit it all together and place the customer at the heart of the experience journey.
The role needs someone to make sense of the science. A senior figure with a problem solving DNA who brings a creative approach to transformation.
You'll be in the room with key c-suite decision makers, mostly from PLC's and large corporates so style and approach really matters. Given the nature of the work and the life-cycle of a transformation, you'll partner with an often demanding client base who need authority, guidance and inspiration as well as continual support.
You need to be calm under pressure and have a gift for simplifying the complex. No one wants a jargon master, they want a sharp minded human who's a natural communicator.
This is a client facing role based in Leeds and a vital one for the consultancy. As the Digital Creative Director - Transformation you won't run a team although your influence will be far reaching across the business. Your primary role is relationships, true partnerships and continual engagement with a suite of different clients.
You'll also be part of key pitch teams where you're presenting to new prospects about the true and relevant capability of the business.
To land well in this role it's essential that you bring ideas to the CX world. Being technically gifted isn't enough. You'll be the interface between tech and client ensuring the message is clear and the solution is wholly customer centric.
The Successful Applicant
As the Digital Creative Director - Transformation, It's likely you've come from a UX, CX, product or design background or you've been a creative director of sorts in a digital/ tech environment.
That said you may be drawn to this role from more traditional consultancy or even if you've been running your own business.
What has to stand out is that with a clear mandate, as the Digital Creative Director - Transformation you can ensure that where business change occurs, a seamless positive customer experience is the true measure of the tech working. If this sounds like you or someone you know be great to find some time to talk.
What's on Offer
£80,000 - £90,000 + Benefits