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About Our Client
One of the world's leading engineering companies which helps customers to use electrical power effectively and to increase industrial productivity in a sustainable way; provides value-added solutions in robotics, machine and factory automation and has around 20 locations in UK.
It provides value-added solutions in robotics, machine and factory automation.
For the 2nd year running has been recognised as a Top Employer in UK.
Job Description
Ensure ethical behaviour in line with code of conduct.
Ø Ability to work stand alone and within a team
Ø Good keyboard skills and working knowledge of Standard Applications.
Ø Awareness and ability to operate to general Health & Safety Rules.
Ø Commitment to working away from home and occasional offshore and abroad work.
Ø Good knowledge of maintenance and repair techniques.
Ø Commitment to self development and continuous knowledge and skills improvement
through formal and hands on training and development.
Ø Knowledge of the Drives Service portfolio.
Ø Conversant with the creation and interpretation of Tender documentation desirable.
Ø Planning and time management skills
Maximise the scope of the existing LV/MV Drives Service portfolio to sell and deliver
added value solutions to customers.
Ø Maintain the expertise of the service team through training, personal
development, workshops, documentation and knowledge sharing
Ø Understanding of Customer Service principles and their effect on the business.
Ø Integrate into the wider Country Service Team and other business areas
developing cross business opportunities
Ø To ensure compliance with Sustainability Processes, Quality Management System,
Safety Procedures and Accountancy Policies.
Interact and work directly with customers at varying levels to meet their expectations
of the Service product.
Ø Ensure legal compliance for customers.
Ø Responsive to customer requests.
Ø Develop and maintain key customer relationships.
Ø Planning and organising of own time to maximise customer facing time
The Successful Applicant
High degree of technical knowledge of Drives Products and
services.
Ø Strong background in an Industrial sector.
Ø Demonstrate excellent customer focus.
Ø Technical Qualification in Electrical Engineering (Minimum ONC or
equivalent)
Ø Good networking and strong people skills.
Ø Results orientation.
Desirable
Ø Experience of differing business sectors and industry familiarisation.
What's on Offer
Great salary package
Career progression
Company car
Flexibility - remote working
Job summary
- Sector
- Engineering & Manufacturing
- Subsector
- Engineering Design and R&D
- Sector
- Industrial / Manufacturing
- Location
- South East England
- Contract type
- Permanent
- Consultant name
- Andreea Boldea
- Consultant phone
- +44 121 634 6999
- Job reference
- JN-092021-3604952