Estate Manager

Birmingham Permanent £60,000 - £65,000 per year
  • Estate Manager for a leading Property Management Company
  • Excellent salary + benefits

About Our Client

Opportunity for an Estates Manager to work for a leading Property Management company to oversee a multi tenanted Estate in the Heart of Birmingham.

Job Description

Working on behalf of the landlord you will be responsible for managing the services and operations for a mixed-use estate in Birmingham. To ensure compliance is met with all statutory regulations, internal policies and procedures, and best practice with a heavy focus on the consistent delivery of first-class customer service to occupiers.

Key Responsibilities

  • Responsible for ensuring compliance with regulations and health, safety, environment and security standards working closely with the Operations Manager.
  • Acting as a visible ambassador for the Estate, driving standards, leading by example, and creating a happy, focused, expert and connected team.
  • Managing Client and occupier expectations in a clear and consistent manner, having regard to set financial limits.
  • Agreeing, monitoring and managing all budgets to ensure costs, quality standards and efficiencies are appropriately balanced to achieve the highest levels of standards and service.
  • Driving occupier engagement on the Estate and building strong relationships across the Estate to assist in occupier retention and wider asset management goals.

The Successful Applicant

  • Experience working within a Managing Agent, preferably associated with retail, office and residential properties.
  • IWFM Membership, IOSH, NEBOSH
  • Excellent working knowledge of current statutory legislation and regulations, especially with regard to Health, Safety and Environment.
  • Proven knowledge and experience of managing service partner performance levels through KPI's / SLA's(e.g. M&E, security and cleaning)
  • Proven experience of managing large, complex flagship buildings and estates. Direct involvement in managing retail and leisure properties previously would be a bonus.
  • Problem solving skills to continue to match resources to achieve various service requirements.dimensions outlined above).
  • Demonstrable knowledge of service charges and budgeting techniques
  • Proven track record in managing on site teams

What's on Offer

  • £60,000 - 65,000
  • Company Pension
  • Life assurance
  • Income protection
  • 23 days holiday + bank holidays
  • Staff events
  • Wellbeing days
Ben Fox
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Job summary

Job function
Facilities Management
Facilities Management
Contract type
Consultant name
Ben Fox
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