Field Support Engineer

Plymouth Permanent £28,000 - £30,000
  • Field Support Engineer - Windows 10, O365, Citrix, MDM, Networking
  • Field Support Engineer - Windows Server, Azure, M365

About Our Client

My client is a brilliant MSP based in Plymouth, they are growing their support function following an increase in client requirements and project work.

Job Description

  • You will split your time between the office and on client sites where you will take ownership for clients' IT estates.
  • There will be a good mixture of support and projects to keep you engaged.
  • The successful applicant will have strong 2nd Line technical skills as well as the ambition to progress into a 3rd Line role in the future.
  • Strong communication skills and ability to make decisions
  • Setup, deployment, update and maintenance of client Windows based systems.
  • Create and maintain IT related documentation for all systems.
  • Managing and maintaining virtualized environments (mainly Citrix)
  • Monitoring, support, and maintenance of core servers and services.
  • Network infrastructure (both on site and inter site - e.g. VPN, Firewall and Routers)

The Successful Applicant

  • Previous experience in both end-user and infrastructure IT support activities essential
  • Solid understanding and experience of supporting workstation environments
  • Good understanding of Microsoft server platforms (including Active Directory)
  • Windows Operating Systems
  • Previous support experience of Citrix estates
  • Good understanding of Microsoft Exchange / O365
  • Good understanding of networking (LAN/WANs, DNS, DHCP and TCP/IP)
  • Good understanding of security solutions (McAfee, Symantec)
  • Experience of managing and supporting cloud based solutions (backup/DR/email)
  • Experience of supporting mobile devices and relevant OS' (Windows, Apple, Android)
  • Full UK Driving Licence required + access to own vehicle (mileage and insurance paid)

What's on Offer

£28,000 - £30,000 + excellent benefits

Rory Kirkman
Quote job ref
Phone number
+44 117 906 5140

Job summary

Contract type
Consultant name
Rory Kirkman
Consultant phone
+44 117 906 5140
Job reference