Global Head of Employee Relations & Policy

Manchester Permanent £70,000 - £80,000 per year
  • The organisation is going through an exciting period of change
  • First leadership role in the Employee Relations CoE

About Our Client

Our customer is a leading Tech & Media organisation who is embarking on a period of change, as part of a new People plan, which includes some exciting new organisational projects, that the People team will play a big part of driving their success.

They pride themselves in a culture centred around; Customer-centricity, Performance, and Collaboration.

Job Description

Reporting into the HR Director - Operations & Services, the Head of Employee Relations & Policy will lead a small Employee Relations team to drive change across the employee relations landscape with a view to ensure that the organisation has a stronger and more productive working relationship with its people.

You will also work as a key People team profile to ensure true engagement with the direction of the organisation's key drivers for a headcount of c.1,200 people globally.

The key focus for this role is to:

  • Devise a gap analysis of the current employee relations strategy to inform the change in strategy
  • Develop and deliver the employee relations strategy, supporting the People SLT, to deliver productive employee relations across the organisation
  • Own the terms of reference and agenda for the Group Employee Relations Steering Committee, working with senior leaders to agree the strategic direction of employee relations, policies and contracts for the business
  • Deliver policies and procedures which are in-line with the strategic direction of the steering committee and can be deployed internationally
  • Being the subject matter expert on policy, terms and conditions including advice for the wider business on the strategic employee relations agenda
  • Lead the improvement of direct employee relations by acting on feedback to improve engagement and performance
  • Lead, mentor, and develop a small Employee Relations team in delivering day-to-day operational support to the organisation in respect of employee relations issues
  • Ensuring the effective measurement of employee relations performance with relevant KPI's and targets, and providing detailed progress updates for the People Partners and the HR Director - Operations & Services
  • Ensure that all paperwork and employment-related contracts are legally compliant and representative of the business brand and EVP. Own the development of contracts so that they can mitigate commercial risks to the business as they arise
  • Work closely with our Equality, Diversity & Inclusion Lead to guarantee ER processes, policies, and procedures are inclusive and representative for every single one of their colleagues
  • Enhance the use of employee relations metrics, making data and insight driven decisions based on known internal and external trends

This role is based in Greater Manchester, with a hybrid relationship to office working - with a 2 to 3 days in the office. Should a canddiate be based outside of the North, there could be an opportunity for a greater flex on office working.

The Successful Applicant

To be considered for this Head of Employee Relations role, you will have proven experience within a senior / leadership capacity, which has supported businesses in achieving their strategic goals within a commercially driven environment.


  • You will have experience of working within a fast-paced business with a diverse customer group (such as commercial, corporate, and operational business areas), and ideally with a strong customer-centric focus - such as Tech & Digital, Media, FMCG, Retail etc.
  • You will have the ability to lead and manage complex employee relations cases
  • You will have a toolkit of best practice approaches to employee relations
  • You will have proven experience for driving and implementing change
  • You will have excellent employment legislation knowledge and application experience
  • You will have change consultation skills and experience
  • You will have experience of delivering people policies in global organisations
  • You will have an understanding of how to deploy best-practice employment contracts
  • You will have experience of dealing with complex employment issues within a collective bargaining environment
  • You will have a proven ability to manage and collaborate with third-party organisations so that they can support the delivery of a strategic ER agenda


  • You will desirably have experience of working within a broader generalist role(s)
  • You will desirably have experience of international employment law
  • You will desirably have an employment law qualification
  • You will desirably have project management experience
  • You will desirably have the ability to speak multiple languages - particularly Spanish, French, Italian, or Portuguese

What's on Offer

This role offers a salary of £70,000 to £80,000 (dependent on experience), plus a performance related bonus, and an suite of benefits.

Nathan Ross
Quote job ref
Phone number
+44 161 829 0387

Job summary

Job function
Human Resources
Employee Relations
Media & Agency
Contract type
Consultant name
Nathan Ross
Consultant phone
+44 161 829 0387
Job reference