- Lincolnshire based - some remote working
- Fantastic opportunity to work for a dynamic organisatoin
About Our Client
The role holder will lead the schools and colleges team who should evidence best practice in this area. They should all build and manage exceptional relationships with college and sixth form leaders and be in regular contact with them; they should facilitate University academic engagement with schools and colleges; facilitate University alumni and student engagement; facilitate transition from schools and colleges to the University of Lincoln; facilitate the provision of curriculum content in schools and colleges; and ensure that the University of Lincoln is a university of choice for teachers at all schools in England.
To work with the Assistant Director, CDM, to develop a strategy for engaging schools and colleges across the UK. The strategy should be innovative, interactive, engaging, and must add value to the role and work of teachers in schools. It should be sector leading and should aim to have a range of engagement levels including mass market engagement for all UK schools utilising the marketing communications mix.
They should have specific virtual and physical engagement plans for the wider range of feeders, and targeted partnership plans for building close and personal relationships with key feeder institutions. The role holder will develop and annual and three-year plan for schools liaison, and will report regularly on the team's performance against plan. They will develop and deliver activities to support the University objectives around undergraduate recruitment with a focus on students, their teachers and their parents, and peers.
The role holder will be responsible for the implementation of that plan and for managing a team who will support in the implementation of the plan. The role holder will also lead on the University's enquiries management and be responsible for developing and maintaining exceptional standards of customer service, online, on social media, via email, phone and in person. They will consider new technologies and new opportunities to delight the customer. The role holder will be responsible for the implementation of the plans within timescale and to budget.
The role holder will personally develop relationships with key feeder institutions and will spend a significant amount of time developing and managing relationships. They will ensure that the team does the same and that the University of Lincoln is closely linked to its school and colleges. They will identify advertising and promotional opportunities in schools and colleges to ensure that the University of Lincoln's brand is well placed and positively perceived across the sector.
They will work closely with other teams in the communications, development & marketing team and particularly with conversion, web, content and social media teams. The role holder will be responsible for supporting an annual programme of events including virtual and physical events, learning opportunities, direct experiences of HE, academic workshops, and a range of experiences for schools and colleges across the UK, such as masterclasses, competitions and academic engagement. They will support the attendance at appropriate events such as open days, tours, HEFCE Fairs, County Shows and other events where they can build and develop relationships with schools, teachers, students and parents.
The Successful Applicant
- Experience of leading and inspiring a customer focussed account management team
- Experience of building excellent relationships
- Experience and understanding of marketing communications
What's on Offer
Salary from £39,152
Some travel required (hire car provided)
Remote working initally with a requirement to be on campus thereafter