Head of Transport Operations, Nationwide

Milton Keynes Permanent
  • Head of Transport opportunity with DHL
  • Nationwide role, supporting M&S Clothing and Home

About Our Client

DHL Supply Chain, is the world's leading logistics provider. They combine management and value-added services with their customised, integrated logistics solutions to drive resilience, efficiency, improve quality and create a competitive advantage. A company who are proud of their track record of promoting internally, this is a rare opportunity to join the business at this level.

Job Description

Responsibilities will include:

  • Responsible for multiple transport operations nationally
  • Lead and develop the Transport Operational teams, with transport managers being direct reports.
  • Manage and develop transport network nationally and integrate nationally, to optimise cost and unlock synergies
  • Investigate / implement DHL initiatives through the Transport division to drive value for both the Customer and DHL
  • Implement and manage transport TMS
  • Collaboration within the transport Network to optimise profit and performance for the Customer and DHL
  • Succession Planning and team development
  • Manage change within the network, whilst maintaining service levels
  • Monitor and challenge performance levels across all sites
  • Analysis of any network changes / requests and detail impact of changes to the Network and costings
  • Look at achieving costs and efficiency for the customer and service
  • Strategic network management and planning

Other Responsibilities will include:

  • Ensure effective communication processes are established and maintained for both internal/external customers
  • Build and maintain Customer relationships
  • Budget and cost management
  • Attend Customer performance and service reviews
  • Ensure customer projects and activities are planned and resourced for success
  • Managing transport site relationships to drive continuous improvement
  • Workload planning (Staffing & Volumes)
  • Service Performance
  • Manage 3rd party usage and service levels
  • To ensure a standard approach to Best Practice across all sites
  • Operational Continuous Improvement
  • Adhere to customer specific procedures
  • Compliance with company and local statutory obligations regarding working time legislation, operator licensing, Health & Safety and Path to Quality
  • EOS action identification, resourcing and follow-up
  • Manage team in fair & consistent manner & in line with DHL Diversity & Respect at Work Policy
  • Provide team members with regular performance feedback including robust year-end evaluations
  • Support development priorities by providing on-the-job development activities/training programs for immediate team members

The Successful Applicant

This is a rare opportunity to join DHL externally at this level. To be considered for this role you must have strong leadership experience and a customer focused approach. You must have significant Transport Management experience (5+ years minimum) and have managed a fleet of significant size (c200+).

You will be able to demonstrate a track record of leading and developing teams and be financially astute with experience of planning and forecasting as well as budget management and cost controls. You must have CPC National/International.

What's on Offer

  • Competitive salary
  • Car/Car Allowance
  • Bonus
  • Other benefits
Matthew O'Donnell
Quote job ref
Phone number
+44 148 330 7622

Job summary

Job function
Transport Management
Transport & Distribution
Milton Keynes
Contract type
Consultant name
Matthew O'Donnell
Consultant phone
+44 148 330 7622
Job reference