Save Job Back to Search Job Description Summary Similar JobsPermanent Position and Customer Service industry experience is preferableTUPE experienceAbout Our ClientThis client is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. They provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland, Hong Kong, and Australia.Job Description* Understand the HR model and be able to advise themanagers where to go for help.* Provide administrative support and be a trusted advisor for all HR related matters under the direction of the Head of HR.* Provide expert support on any Employee Relations, advice and provide guidance to managers and leaders, upskilling them and ensuring policies are followed. Including note taking, letter writing, documentation organisation and coordination of HR cases.* Understand staff benefits including pension, annual leave, refer a friend, private health care (where applicable), life assurance, incentives, etc. and provide excellence services to ambassadors and managers with questions and provide a timely resolution of employees issues to these matters* Keep up to date with changes to UK legislation on employment law, HR updates, and then communicating HR best practices to the managers.* Take the initiative to evaluate the effectiveness of current HR processes and implement improvement.* Support our Diversity and Inclusion strategy by working alongside our Recruitment, DE&I and Learning & Development teams.* Develop expertise in TUPE, including all processes.* Lead the TUPE Gain and Loss administration and processes on behalf of the company, working closely with the Operational Leads to work towards a successful mobilisationThe Successful ApplicantYou are a conscientious individual, who thrives on honesty, accuracy, quality and integrity of your work.You have a can-do, positive attitude and you are passionate about people.You share the same service passion as your colleagues, and yet you bring your own unique personality and skills to the role.You build strong relationships through excellent communication.Youwork well under pressure and am confident in prioritising multiple, concurrent demands, each with their own deadlines.What's on Offer£40,000- £45,000 Permanent role 20 days annual leave and increasing to 25 after 1 year of service 3 days in the offie and 2 from home.ContactSasha VeitchQuote job refJN-082024-6507828Phone number+442072692178Job summaryJob functionHuman ResourcesSubsectorHR AdvisorSectorLeisure, Travel & TourismLocationLondonContract typePermanentConsultant nameSasha VeitchConsultant phone+442072692178Job referenceJN-082024-6507828