Save Job Back to Search Job Description Summary Similar JobsOpportunity to join the company thriving on growth.Local role based in WhiteleyAbout Our ClientOur client has come a long way since first opening its doors in Jersey back in 2001. Now employing over 2,000 people across six jurisdictions, their size and reach may have changed, but the client-centric ethos hasn't. They committed to building long-term partnerships with their clients and delivering operational excellence at every stage of their fund's lifecycle.Job DescriptionThe key responsibilities for the HR Operations Officer role are:Ensure accurate and timely completion of all day-to-day operational employee lifecycle activities within own area of responsibility, in line with company policies and procedures and any established SLAsTake a lead role in onboarding new starters from offer to their first day, including managing pre-employment checks through our 3rd party providerBecome a proficient user of the current HR system, and ensure all relevant data and changes are captured accurately and in line with established SLAsResolve queries received through multiple channels in a timely manner, and escalate where complex issues ariseEnsure documentation and instruction forms are continually updated, version controlled and archived, and identify opportunities for continuous improvementEnsure employee files are accurately maintained in line with the company's Data Protection Policy and GDPR guidelinesDemonstrate high standards of accuracy, timeliness, customer service and professionalismKeep up to date with relevant employment legislation and best practice in all jurisdictions for the Group and ensure any changes are shared with the People teamDevelop and maintain positive internal and external stakeholder relationships to ensure all parties are working efficiently and effectivelyShare knowledge and best practice within the team to ensure there is adequate support and cover across jurisdictionsThe Successful ApplicantThe successful candidate for the HR Operations Officer role is someone with the following:Skills, knowledge, expertise:Experience working in a fast paced, high volume administrative role within an environment of continuous improvement and changeHR knowledge and experience is desirable but not essentialExcellent computer literacy skills, particularly MS Office products.Experience and knowledge of HRIS / HCM systems is desirableExcellent attention to detail in the preparation of documentation and data entryAbility to learn new processes and procedures, whilst highlighting opportunities for improvementAbility to demonstrate excellent customer service skills which in turn contribute towards the team's reputation of adding value and being a trusted partnerStrong internal and external communication and interpersonal skills together with the ability to develop good working relationships at all levels, both within the business and with external service providersProven ability to work effectively as a member of a team, with a positive and supportive attitudeProven ability to communicate, both verbally and in written English, in a clear and concise mannerWhat's on OfferThe candidate for the HR Operations Officer role will receive:Competitive SalaryBenefits packageAnnual leave packageAbility to grow and learnProgressionContactRyan BatleyQuote job refJN-122024-6613620Phone number+44 238 068 2204Job summaryJob functionHuman ResourcesSubsectorHR ConsultantSectorFinancial ServicesLocationInternationalContract typePermanentConsultant nameRyan BatleyConsultant phone+44 238 068 2204Job referenceJN-122024-6613620
