Infrastructure Support Engineer

Derby Permanent £23,000 - £27,000
  • Support Engineer - Office 365, Windows 10, Cisco Window Server, VMWare
  • A Tech Led organisation currently in the middle of a high level of tech growth

About Our Client

Page is currently partnered with a leading client based in Derby who are in the process of expanding their Tech function, following a busy and productive year in 2020. They're a business who see the value in operating with a tech lead Strategy and are looking to bring on board a capable Infrastructure Support Engineer to act as a face of IT. They're offering advanced training and development, alongside the opportunity to work with some of the latest technologies.

Job Description

  • This Infrastructure Support Engineer role will be acting as a face for IT, answering calls and logging tickets, while dealing with 2nd/ junior 3rd line technical issues, before escalating to the more senior support team.
  • Providing in depth technical support to technologies like, Office 365, Windows Server, VMWare, Active Directory, Cisco, Windows 10 and general user facing tech.
  • Taking ownership of technical issues ranging from 1st to basic 3rd line.
  • Escalating technical issues up to the IT Manager as and when required.
  • Having a deep understanding of the business technical landscape to ensure a high level of support is being provided.
  • A willingness and eagerness to learn and continuously develop.

The Successful Applicant

  • Excellent communication skills are essential for this Infrastructure Support Engineer role as you will be acting as the face for IT across the business.
  • Experience providing technical support from a 1st to 3rd line basis.
  • A can do attitude and an eagerness to learn are vital for this role.
  • Possessing the ability to Multitask and juggle multiple things at once.
  • A deep understanding of Microsoft Technologies including, Windows Server, Windows 10, and Office 365.
  • Experience with Active Directory.
  • Experience with Cisco Networking.
  • This role will be fully based on site, so the right candidate will need to based locally to Burton-on-Trent.

What's on Offer

  • A starting salary in the region of £23-27k
  • Private Pension
  • Medical Cover
  • Flexible Working
  • + additional corporate benefits
Dan Stevenson
Quote job ref
Phone number
+44 121 230 9451

Job summary

Contract type
Consultant name
Dan Stevenson
Consultant phone
+44 121 230 9451
Job reference