Interim CRM Manager - CRM Consultant (MS Dynamics)

North Yorkshire Temporary
  • CRM Manager - Interim CRM Consultant
  • North Yorkshire - Hybrid Working - Not for Profit

About Our Client

A client within the education sector

Job Description

As a CRM Manager/ CRM Interim Consultant you will help to coordinate the effective use of Dynamics 365 CRM and associated systems and processes in support of the organisations strategy. You will consult and make recommendations on current proceedures.

You will play a key role in the development of CRM and reporting systems to maximise the effectiveness of campaigns and deliver appropriate management information to CRM stakeholders. You will advise and promote best practice and make improvements where necessary.

  • Manage the timely importation of leads into the CRM from events, web forms, or via campaigns run with external marketing agencies. Drive the customer journey and make improvements.
  • Support lead generation and lead management services provided by external partners and processed through the CRM.
  • Create and manage market segmentation for the successful delivery of all marketing email and SMS campaigns sent through the CRM and associated systems.
  • Provide support, guidance and training to internal stakeholders using the CRM in relation to lead importation and data quality.
  • Provide support to build and send marketing emails when necessary.
  • Contribute to the development, analyses, and interpretation of reporting within the CRM and Tableau to assess effectiveness and support continuous improvement of recruitment and marketing activity.



The Successful Applicant

You would have previously worked as a CRM specialist with experience in ideally MS Dynamics. You would have worked at a strategic level to be able to audit and make recommendations

  • Experience of working with a Customer Relationship Management (CRM) system and knowledge of market segmentation techniques
  • Manage small-scale projects and gather, analyse, interpret as well as report data/information.
  • Able to digital technologies including Google applications and/or Microsoft Office
  • Communicate effectively in verbal and written formats, including the use of a variety of digital tools.



This is an urgent role so please apply ASAP. You must be available to start ASAP for 4-6 months

What's on Offer

£Competitive salary / day rate with an opportunity to work within a great organisation with development opportunities

Contact
Katie Martin
Quote job ref
JN-022023-5955398
Phone number
+44 113 388 9061

Job summary

Job function
Marketing & Agency
Subsector
CRM Agencies
Sector
Not For Profit
Location
North Yorkshire
Contract type
Temporary
Consultant name
Katie Martin
Consultant phone
+44 113 388 9061
Job reference
JN-022023-5955398