Interim Income and Recovery Officer (Home Based)

Leicestershire Temporary £31,197 - £41,596
  • Immediate Start
  • Competitive Hourly Rate

About Our Client

  • My client is a local council which takes excellent care of its employees.
  • Work in line with the Council's Vision and Values to promote a culture which aims to deliver a high standard of service by working together to exceed our customer expectations.

Job Description

  • Promptly and accurately process Council Tax and Business Rates information received by post, telephone, email or personal interview.
  • Check and issue all relevant arrears notices including reminders, final notices, summons and letters confirming special payment arrangements.
  • Check and issue all relevant billing documentation, including bills and enclosures.
  • Make decisions in accordance with relevant regulations on:-
  • -Council Tax liability, discounts, exemptions and reductions for disabled persons.
  • -Business Rates liability and rate reliefs.
  • -Payment arrangements for Council Tax accounts in arrears, and decide and instigate the next stage of recovery action up to and including enforcement agent action.
  • -Payment arrangements for Business Rates accounts in arrears and decide and instigate the next stage of recovery action up to and including enforcement agent action.

The Successful Applicant

  • You will need to have a detailed knowledge on the source of local Government Income in particular Council Tax, Business Rates, Sundry Debtors, Parking, Overpaid Benefits, Housing Options Rent, THH Rent, Service Charges and Major Works.
  • Use Capita (Academy) experience preferable
  • Use of IDOX system preferable
  • Ability to work well in a team
  • Be very organised, with great attention to detail.
  • Previous experience working with in local government preferable
  • Process work in a timely and accurate manner to enable internal and national targets and performance indicators to be achieved.

What's on Offer

  • Immediate start
  • Competitive Hourly rate
  • Looking to interview next week
Oliver Elson
Quote job ref
Phone number
+44 115 934 8702

Job summary

Contract type
Consultant name
Oliver Elson
Consultant phone
+44 115 934 8702
Job reference