ISO Compliance Manager

Wigan Permanent
  • A hybrid Compliance Manager role based in Wigan
  • Join a growing and collaborative small business, ISO27002 experience required

About Our Client

A successful business operating in the Telecommunications sector, this company has been in operation since 2005 and is growing steadily, with around 100 employees. This Compliance Manager role is based in Wigan and will predominantly focus on ISO compliance. The successful candidate will have the opportunity to get involved in broader areas of regulatory and corporate compliance if desired, relevant professional training will be supported.

This role offers hybrid / flexible working, time can be split between office and home.

Job Description

This Compliance Manager role is based in Wigan (hybrid) and involves:As a Compliance Manager, you will play a pivotal role in ensuring that our organisation adheres to a range of crucial processes and procedures essential to our business. You will have a sound knowledge of ISO Standards and will use this knowledge to guide teams across the business in working within an ISO framework. You will be responsible for keeping all documentation and training live and up to date in line with changing regulations.

  • To maintain the companies ISO accreditation by monitoring procedures, challenging inefficiencies, and working with Managers and Directors to initiate changes to procedure and documentation where required.
  • PCI compliance (training can be given)
  • You will ensure that the company stays abreast of regulatory standards and fulfils the role of an in-house expert, keeping an eye on all developments and ensuring that compliance processes are fully implemented.
  • Maintain the Integrated Management System and ensure its continuous effectiveness and relevance within the organisation, this includes, but is not limited to, maintaining the Corrective Actions Log, Risk Registers, Legal Register, ISO Objectives, Performance Monitoring, etc.
  • Seeks solutions to achieve business objectives while complying with all laws and regulations.
  • Work across multiple teams to ensure a sound understand and application of ISO principles and delivered.
  • Prepare compliance reports, documentation, and evidence required for audits.
  • Conduct training sessions and awareness programs to educate employees about compliance requirements.
  • Carry out regular checks, assessments and internal audits as scheduled.
  • Be the point of contact for external audits, preparing the teams, coordinating dates and availability, and communicating any relevant information.
  • Create thorough reports on any findings, including good practice and any shortcomings.
  • Identify root causes of any non-conformances and create improvement plans to ensure non-conformances are addressed and rectified.
  • Raise concerns or issues as appropriate and work with the relevant teams to resolve these.
  • Give feedback based on audit and assessment outcomes.
  • Participate in regular team briefings / meetings.
  • Keep up to date with legislation, regulations, and contract requirements.

The Successful Applicant

This Compliance Manager role is based in Wigan (hybrid) and requires:

  • Proven experience in compliance management, preferably in a similar role.
  • Strong knowledge of ISO9001, ISO27001 and ISO27002 standards and principles.
  • Strong understanding of the law.
  • Data protection / GDPR experience useful
  • Confidence in handling data.
  • Excellent organisational and communication skills with a good command of English.
  • Detail-oriented with strong analytical skills.
  • Ability to work independently and across multiple teams.
  • Strong problem solving and decision making.
  • Legal and integrity.
  • Management experience.
  • Experience of providing effective and constructive feedback
  • An understanding and observance of impartiality and confidentiality
  • Excellent internal auditing skills, including active listening, professional scepticism, understanding new information, report writing and root-cause analysis.
  • Excellent computer skills, particularly MS Office applications

What's on Offer

Please enquire or submit an application for full information

Heather Ninnes
Quote job ref
Phone number
+44 207 269 2477

Job summary

Job function
Compliance Generalist
Technology & Telecoms
Contract type
Consultant name
Heather Ninnes
Consultant phone
+44 207 269 2477
Job reference