IT Infrastructure Operations Engineer

West Midlands Temporary
  • Reputable Public Sector Client
  • A great opportunity to enhance your skill set

About Our Client

Our client is a well-respected public sector entity, responsible for regulating and overseeing a key facet of national infrastructure.

Job Description

  • Infrastructure Management: Oversee the Microsoft Azure cloud and on-premise server environments to ensure high performance. Tasks include administration, continuous monitoring, and maintenance of Windows and Linux servers to achieve optimal operation.
  • Server Administration: Conduct regular updates, patches, and management tasks for file servers and shares, ensuring systems are secure and up-to-date.
  • Microsoft 365 Support: Provide expert-level support for Microsoft 365 services, focusing on SharePoint and other M365 applications, especially in terms of configuration and troubleshooting.
  • Active Directory Management: Maintain and manage Active Directory in a hybrid environment, including both local AD and Azure AD, ensuring seamless identity and access management (IAM) across the organisation.
  • Project Leadership: Take on a leading role or act as a senior technical advisor in key IT projects, driving initiatives to successful completion.
  • Support and Troubleshooting: Handle advanced support requests, troubleshoot complex issues, and provide resolution in collaboration with vendors and service providers.
  • Vendor Management: Escalate issues effectively, managing vendor tickets through to resolution, and oversee purchasing processes within the IT budget.

The Successful Applicant

The ideal candidate will possess a deep understanding of IT infrastructure management, with a focus on Microsoft Azure cloud services, on-premise servers, and the integration and support of Microsoft 365 applications. This role requires a proactive approach to system reliability, a commitment to excellence in support, and the capability to lead and support IT projects.


  • Technical Expertise: Proven experience in server management and virtualisation technologies (e.g., VMware, Hyper-V), as well as extensive knowledge of Microsoft Azure and cloud-based solutions.
  • Microsoft 365: Demonstrated ability to work with Microsoft 365, Azure AD, and IAM solutions, with a strong background in configuring and supporting these services.
  • Analytical Skills: Exceptional problem-solving abilities, with a focus on analytic and critical thinking to address IT challenges.
  • Communication: Excellent verbal and written communication skills, capable of effectively collaborating with internal teams and interfacing with customers.
  • Independence and Teamwork: Highly self-motivated with the ability to work independently and as part of a broader IT team.
  • Security Clearance: Current SC Clearance / Current BPSS or lapsed SC with the intention to go through Clearance

What's on Offer

  • A competitive daily Rate
  • Hybrid Working
  • An opportunity to work in a challenging and rewarding public sector environment
  • The chance to contribute to meaningful IT projects and initiatives
  • A supportive, team-oriented work culture
Anthony Francis
Quote job ref
Phone number
+44 121 634 6961

Job summary

Job function
Technology & Telecoms
West Midlands
Contract type
Consultant name
Anthony Francis
Consultant phone
+44 121 634 6961
Job reference