IT Operations Data Manager

London Permanent £65,000 - £80,000 per year
  • Leadership opportunities, rapidly growing company
  • Competitive salary

About Our Client

Probably the biggest British success story you've never heard of. Well, until now.

They made their name (and their success) by selling into retail giants like John Lewis, Waitrose, Selfridges and Harrods, helping their customers to "host it, plan it and love it". From eco cups to cake toppers, they've become the go-to brand for innovative, sustainable, design-led products that add fun and style to every occasion.

Today, they have offices in London, New York and Shanghai, selling over 1000 products all over the world.

After 21 years of conquering the B2B market - with a Times Top 500 Exporter and Everywoman Businesswoman of the Year award to boot - they decided to triumph in the world of direct-to-consumer too. After just a year and a half of growth in this new venture, they're ready to take it to the next stage.

Job Description

  • Oversee the strategic planning, procurement, implementation, security, and management of the IT department's long-term strategic goals, aligning them with the company's objectives.
  • Oversee IT applications and systems include: WinMan (ERP), PIMRa (PLM), REST API's, PixSell,, Office 365, Active Directory and all systems integrations.
  • Design, development and maintenance of our business intelligence infrastructure, enhancing our analytics ecosystem to support key decision-making processes.
  • Liaise with business stakeholders to understand their data needs, driving the implementation of data solutions that meet strategic objectives
  • Champion data quality, implementing robust validation techniques and proactive measures to identify and rectify data inconsistencies
  • Lead and mentor the IT Support Analyst in the IT team, provide technical upskill and training.
  • Stay current with industry trends, technologies, and best practices related to data analysis, reporting, and IT operations.
  • Promote data literacy within the organisation, ensuring stakeholders understand and can effectively use data and analytics tools.

The Successful Applicant

  • Bachelor's degree in Computer Science, Information Systems, Data Science or a related field.
  • Extensive experience in Power BI.
  • Exceptional proficiency in SQL and advance user in Excel.
  • Preferred programming language experience in DAX, Power Query M, RDL, VBA, and Python.
  • In-depth knowledge of data modelling and ETL.
  • Produce 2nd line IT support, escalation to third party where necessary.
  • A passion for working with data, including high-quality and accurate work, and an ability to summarise key findings in simple terms.
  • Strong knowledge of Microsoft based operating systems (Windows 10).
  • Experience using Apple Macs.
  • Exceptional problem-solving and analytical abilities, coupled with keen attention to detail.
  • Experience with ERP implementation would be ideal.
  • A positive attitude and work ethic.

What's on Offer

  • £65-£75k p/a + benefits package.
  • Work 4 days a week office based, 1 day a week from home.
  • Office is in Clapham, London.
  • Fast growing company, great growing opportunities here.
  • Report directly into the COO.
Soumia Zarrouki
Quote job ref
Phone number
+44 2078 312000

Job summary

Job function
IT Management
FMCG (Fast Moving Consumer Goods)
Contract type
Consultant name
Soumia Zarrouki
Consultant phone
+44 2078 312000
Job reference