IT Support Analyst (German Speaking)

Birmingham Temporary
  • Global Organisation
  • A great opportunity to enhance your skill set

About Our Client

  • Global Organisation
  • Market leading organisation

Job Description

  • Ensuring calls are logged, processed and resolved accurately, in line with our Service Level Agreements and procedures.
  • Providing first line technical support.
  • Support to New Stores Opening team to help manage installation for new store implementations. This would include configuring and assisting in router and till installations for stores.
  • Communicate with users in Europe to run through pre installation checks.

The Successful Applicant

Experience:

  • Working in a multi functional team environment
  • Working with Support Desk incident systems & processes
  • Familiar with remote application support
  • Active Directory support & Administration
  • Microsoft Windows (all versions) and Microsoft Office (all versions)
  • Android/IOS & Windows Phone
  • German Speaking with French or Spanish Would be advantageous



Skills / Abilities:

  • Planning and organisational skills
  • Able to communicate (both verbally & written) effectively with people of all job levels and personalities.
  • Strong problem solving and analytical skills



Ability to work both independently, or as part of a team

What's on Offer

  • Competitive Day Rate
  • Work for a global organisation
  • Opportunity to learn new skills
  • Join a friendly and high performing team
Contact
Anthony Francis
Quote job ref
JN-102021-3609513
Phone number
+44 121 634 6961

Job summary

Sector
Subsector
Location
Contract type
Consultant name
Anthony Francis
Consultant phone
+44 121 634 6961
Job reference
JN-102021-3609513