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- Opportunity to broaden your professional skill set and explore new opportunities
- Platform for self development and excellent career progression
About Our Client
My client operate within the construction industry
Job Description
- Troubleshoot, Problem Solve and fix and resolve IT issues efficiently and effectively
- Build, service and maintain networks including site visits when required for build, refresh and out of management tasks
- Provide good customer service to our user base through telephone,email and remote communications
- Ensure IT Support processes are followed and documented
- Ensure that the asset database is maintained at all times
- Responsible for installing authorised software on desktops/laptops as required
- Responsible for supporting issues with IT equipment including scanners and printers
- Working closely with stakeholders in the business to improve customer relations and technical support
- Where required to do so supervise/mentor junior IT support technicians as required
The Successful Applicant
- Must have proven experience providing 2nd Line Support
- Advantageous to have experience supporting PC hardware, printers, scanners, peripherals and mobile devices
- Experience of MS Office including Office 365
- Knowledge of Windows 7 & 10
- Active Directory Administration
What's on Offer
- Salary paying up to £30,000
- Excellent training and career progression
- Great benefits package
Contact
Jonathan Slater
Quote job ref
JN-012021-2000860
Phone number
+44 141 331 7963
Job summary
- Sector
- Technology
- Subsector
- IT Support
- Industry
- Technology & Telecoms
- Location
- Clydebank
- Contract type
- Permanent
- Consultant name
- Jonathan Slater
- Consultant phone
- +44 141 331 7963
- Job reference
- JN-012021-2000860