IT Support Analyst

London Permanent £45,000 - £50,000
  • Provide desk-side, telephone and email end user support
  • Diagnose, troubleshoot and resolve hardware and software issues

About Our Client

Multinational Financial Services institution

Job Description

  • Offer out of hours support occasionally which will include day end monitoring which will be based on a rota.
  • Ensure software licensing and assets are maintained within the company
  • Provide desk side and telephone support
  • Troubleshoot and resolve both hardware and software issues
  • Prioritise calls that are logged in the service desk

The Successful Applicant

  • Ability to work under pressure
  • experience of supporting MS office applications
  • Proven experience in a Service Desk support role
  • Excellent communication skills
  • Strong troubleshooting and problem solving skills
  • Strong working knowledge of MS Windows 10, M0365
  • Server infrastructure exposure
  • Active Directory maintenance and administration
  • Voice, Zoom, VoIP, MS teams, Video Conference Administration and telephone experience
  • Network Fundamentals
  • Patching experience
  • Exposure to or understanding on Virtual infrastructure and cloud environments

What's on Offer

  • Salary up to £50,000 depending upon experience
  • 9-5pm working hours + out of office rota where required
  • Holiday
  • Bonus
  • Private health-care
Kirsty Tutton
Quote job ref
Phone number
+44 207 645 1430

Job summary

IT Support
Technology & Telecoms
Contract type
Consultant name
Kirsty Tutton
Consultant phone
+44 207 645 1430
Job reference