IT Support Analyst

Thornliebank Permanent £27,000 - £30,000 per year
  • Great Company Culture
  • Training & Development

About Our Client

A business based in the South of Glasgow established in 1991.

Job Description

This is a great opportunity to work within a business with great culture to support and develop your current skill set. The role comes with Hybrid working - 3 days in the office and 2 days at home. The salary for this role is £27,000 - £30,000 depending on experience and comes with an excellent pension, 35-38 days holidays and a health cash plan.

  • Respond to 1st, 2nd and some 3rd line support calls placed by users and if outside of the scope of knowledge, escalate to the appropriate external resource.
  • Respond to incidents within agreed SLAs, correctly prioritising and categorising incidents and requests.
  • Set up accounts for users, ensuring they have all access required to carry out their roles.
  • Manage all end user mobile devices.
  • Manage and administer all O365 applications.
  • Working closely with the Senior IT Officer in delivering IT projects and adapting to business needs.

The Successful Applicant

What you will bring:

  • In depth knowledge of all MS office applications.
  • Working knowledge of Active Directory, Azure, Windows Server, Office 365, Intune, Share Point and Networking.
  • The ability to build relationships with the business, line manager and colleagues.
  • Possess a positive and can do attitude.

What's on Offer

What is in it for you:

  • £27,000 - £30,000 per annum DoE.
  • Hybrid Working.
  • 10% Pension.
  • 35-38 days holiday per annum.
  • Learning and Development.
  • Health Cash Plan.
Natalie Wood
Quote job ref
Phone number
+44 141 331 4440

Job summary

Job function
IT Support
Technology & Telecoms
Contract type
Consultant name
Natalie Wood
Consultant phone
+44 141 331 4440
Job reference