Save Job Back to Search Job Description Summary Similar JobsRenowned ClientA great opportunity to enhance your skill setAbout Our ClientMarket leading OrganisationJob Description* Provide technical assistance to computer system users.* Answer user inquiries regarding software or hardware issues and resolve problems.* Perform remote software installations and hardware testing.* Detect and troubleshoot errors by reading technical manuals and conducting diagnostics.* Maintain records of daily data communication transactions, problems, and remedial actions taken.* Respond to user inquiries and resolve software or hardware issues* Install software and perform hardware testing remotely* Verify system operations and detect errors* Maintain accurate records of daily activities and issues resolved* Consult technical manuals and conduct diagnostics to provide supportThe Successful ApplicantExperience in a similar IT support roleExperience with Windows OS (Windows 10), Active Directory (basic knowledge), DNS, DHCP, printing services, hardware configuration, and software troubleshootingPrevious exposure to networking and a background in manufacturing are beneficial but not mandatoryKey Skills and Competencies:Excellent customer service and interpersonal skillsStrong verbal and written communication abilitiesEffective problem-solving skillsAbility to work independently and manage time efficientlyFamiliarity with SOPs and processesKnowledge of computer software, including configuration management, desktop communications, operating systems, and internet directory servicesWhat's on OfferWork within a high performing teamCompetitive RatesContactAnthony FrancisQuote job refJN-072024-6490207Phone number+44 121 634 6961Job summaryJob functionTechnologySubsectorIT Project ManagerSectorTechnology & TelecomsLocationNorthamptonshireContract typeTemporaryConsultant nameAnthony FrancisConsultant phone+44 121 634 6961Job referenceJN-072024-6490207
