IT Support Engineer

Birmingham Temporary £120 - £120 per day
  • Opportunity to join a leading technology services client
  • 6 month contract - IT Support Engineer - Android - iOS

About Our Client

A leading IT retail client at the forefront of cutting edge technology

Job Description

Main responsibilities as follows:

  • Ensuring calls are logged, processed and resolved accurately, in line with our Service Level Agreements and procedures.
  • Providing first and second line technical support for Windows, Apple, IBM Notes email, Microsoft office and in-house applications to all end users.
  • Installing, configuring and maintaining Laptops and Desktops. This includes any required software or hardware including printers, docking stations and displays.
  • Configuration and support of mobile devices including iOS and Android.
  • Supporting the Local Area Network and Wide Area Network across the global network infrastructure.
  • Support to New Stores Opening team to help manage installation for new store implementations. This would include configuring and assisting in router and till installations for stores.
  • Participate in European/Global IT projects as requested.

The Successful Applicant


  • Building Desktop/Laptop/Tills via imaging systems
  • Android/IOS & Windows Phones configuration
  • Working with Support Desk incident systems & processes
  • Familiar with remote application support ie, Citrix, RSA Tokens and SSL VPN
  • Installing & supporting hardware & software systems
  • PCI, SOX compliance and IT security
  • Active Directory support & Administration
  • Microsoft Windows (all versions) and Microsoft Office (all versions)
  • Networking support of switches, routers and firewalls

What's on Offer

This is a 6 month contract based in Birmingham working for a leading retail brand, paying upto £120 per day. if interested, then please reply back with your updated CV.

Zeeshan Safdar
Quote job ref
Phone number
+44 121 634 6968

Job summary

Contract type
Consultant name
Zeeshan Safdar
Consultant phone
+44 121 634 6968
Job reference