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IT Support Engineer

Sheffield Permanent £37,000 - £40,000 per year View Job Description
This role offers the opportunity to join a global leader in the Industrial/ Manufacturing sector, providing 2nd/3rd line IT support with a focus on SCCM and Microsoft Intune. With a competitive salary package, flexible hybrid working, and comprehensive benefits, you'll work in a dynamic environment that values innovation and professional growth.
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  • 20,000+ Employees, Flexible Working & Family Friendly Policies
  • Award-Winning Large National "Top 250 FTSE" Company - With Global presence

About Our Client

This company is a global leader in the Industrial/Manufacturing sector, with a team of over 10,000+ professionals headquartered in the UK. Renowned for its commitment to innovation and sustainability, it plays a crucial role in supporting local communities and economies. With a strong national presence and numerous sites across the UK, the company is driven by ambition and takes great pride in delivering transformative projects that make a lasting impact.

Job Description

The IT Support Engineer's roles and responsibilities include, but are not limited to:

  • SCCM Management: Ensure the continual upgrade and maintenance of System Center Configuration Manager (SCCM), keeping the site up-to-date through application deployment, content management, and patching.
  • Microsoft Intune Support: Provide daily diagnostics and technical support for end-user Windows devices, focusing on vulnerability management to keep devices secure and up-to-date.
    • Maintain and update Operating System Deployment (OSD) task sequences, including adding or removing drivers and applications as needed.
    • Deliver 3rd Line support for SCCM and Windows operating systems, including the broader IT estate, by creating and modifying Intune configurations for endpoints and managing application packaging.
    • Support automation scripts, troubleshooting, and scripting, using tools like Windows Defender, Intune, and SCCM to maintain device health and ensure endpoint compliance.

The Successful Applicant

The successful IT Support Engineer will possess:

  • Proficiency in SCCM at a 2nd/3rd line support level.
  • Strong expertise in the Microsoft technical stack, particularly within the End-User space.
  • In-depth knowledge of Intune, Group Policy, Windows 10 & 11, and Microsoft Defender.
  • Basic familiarity with PowerShell scripting.
  • Excellent communication and interpersonal skills, with the ability to document changes, processes, and new technologies clearly.
  • A strong commitment to continuous learning and professional development.
  • Familiarity with the ITIL Framework.

What's on Offer

  • An attractive salary package between £37,000 and £40,000 per annum
  • Flexible hybrid working, only 2 days a week at your nearest office in London, Newcastle, Derby, Sheffield, or Glasgow
  • Generous company benefits, including a pension plan and Cycle to Work scheme
  • Enhanced maternity and paternity leave
  • Paid volunteer time, to help you make a positive impact
  • Comprehensive private medical insurance and sick pay
  • A dynamic and supportive company culture that champions innovation, professional development, and a healthy work-life balance.
Contact
Ada Nwandu
Quote job ref
JN-092024-6540603
Phone number
+44 161 829 0417

Job summary

Job function
Technology
Subsector
IT Support
Sector
Industrial / Manufacturing
Location
Sheffield
Contract type
Permanent
Consultant name
Ada Nwandu
Consultant phone
+44 161 829 0417
Job reference
JN-092024-6540603