- Banking, E payment applications, IT operations manager specialist role
- Tax free salary, Senior hire, Leading a team
About Our Client
Our client, a regional leader in the Banking domain is currently seeking a Executive Manager for their Payments division. This hire will be in charge of Managing the Operations and Support of all payments applications and the payments ecosystem. This will include supporting the ATM, Switch, Visa, Mastercard & Mada applications.
This role will be in charge of the direction to regional leads and their teams. To develop a support governance processes, which will include: Incident and Request Management, Major Incident Management, Problem Management, Monitoring, Shift coverage and handover, Capacity Management, Resiliency, End of vendor Support and End of Life component remediation, Production Access Control, Manual Touch Point reduction, Batch efficiency and success rate, and Operating Fundamentals maturity improvement.
This is a permanent role, based in Riyadh, Paying competitively + Bonus.
The Successful Applicant
- Consults with the primary clients of the application in conjunction with development managers in order to understand the strategic objectives of users.
- Requires awareness of audit and compliance related issues.
- Contributes to formulation of strategies for apps support and other functional areas.
- Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.
You will be responsible for driving the payments strategy for the bank and should have an understanding of the technical Payments applications used within banking.
- IT operations and Payments experience
- Familiar with Payments Applications within Banking
- Experienced within IT operations
- Leadership capabilities
- In depth knowledge of electronic fund transfer systems
Base24-ATM, Base24-POS, FHM, Level Four /Clear2pay ATM Simulator, Ascert Simulator
Astrex Simulator, Clear2pay PSH
You should also have a demonstrated ability to think strategically and analytically about support
What's on Offer
Tax Free salary
Bonus every Year
Team of 2 to start with
Growth plans and career opportunities