- Save Job
- Email job
- Competitive Salary
- Fantastic Company
About Our Client
Fast paced, future thinking financial services firm.
Job Description
- Providing first-line support to IT systems issues
- Keeping customers (the wider business) informed of reported issues through our the ticketing system
- Working on user and security access management request and issues
- Investigating and responding to alerts generated by the monitoring system
The Successful Applicant
- Experience working with end users on IT systems issues
- Good knowledge of Windows/Mac OS, MS Office, networking and storage
- Good knowledge of using different problem-solving techniques and report deficiencies
- Good communication skills and the ability to build relationships with others
- A team player, approachable, helpful and willing to go the extra mile
- Knowledge of ITIL and service desk environment (not essential but would be advantageous)
- Knowledge of supporting phone systems and networking (again would be advantageous but isn't essential)
What's on Offer
Competitive salary with a great company over a 12 month FTC.
Contact
Craig Drummond
Quote job ref
JN-082021-2957579
Phone number
441413314440
Job summary
- Sector
- Technology
- Subsector
- Infrastructure
- Industry
- Technology & Telecoms
- Location
- Glasgow
- Contract type
- Temporary
- Consultant name
- Craig Drummond
- Consultant phone
- 441413314440
- Job reference
- JN-082021-2957579
