IT Support Technician
Sheffield
Permanent
£20,000 - £25,000
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Bullet points
Opportunity to get involved in a variety of IT Projects
Exposure to 2nd Line level issues
About Our Client
The client are an ambitious and young trust with a mission to tackle historic educational disadvantage with over 10,000 students and over 20 schools.
Job Description
IT Support Technician - Sheffield - Education
- Provide quality IT support to Academies in the South Yorkshire region
- Provide 1st line telephone, e-mail, and face-to-face support to the user base
- Assist and provide initial configuration and troubleshooting, installation and support services in the business
- Use service desk software to manage work flow and provide timely appropriate feedback to clients and other members of the team
- Develop and implement new technologies
- Monitor and test existing backup and recovery & security systems
The Successful Applicant
IT Support Technician - Sheffield - Education
- Networking or computing qualification
- Fundamental support knowledge of hardware peripherals and local printers
- Good knowledge of Windows Operating Systems
- Exposure to and knowledge of Active Directory and Group Policy Management
- Exposure to and knowledge of SCCM
- Experience of maintaining and updating relevant documents / records
- Experience of working within an educational establishment
- Experience managing a Microsoft Office 365 of Exchange environment
- Experience of troubleshooting in a modern IT environment
- Experience of working with web-content filtering products
What's on Offer
IT Support Technician - Sheffield - Education
- £20-24,000 salary
- Immediate start
- opportunity to develop 1st/2nd skills