IT Systems Administrator- Public Sector

London Temporary £37,000 - £39,600 per year Hybrid working
  • Remote working environment offering up to £39600
  • Responsible for all aspects of IT with training and development opportunities

About Our Client

An executive non-departmental public company, sponsored by the Department of Levelling Up, Housing and Communities.

Job Description

IT Systems Administrator will,

  • Subject matter expert (SME) in the administration, effectiveness and security of systems of all key business systems, including but not limited to, our case management system (CMS) Workpro, Finance system (Oracle), and HR system (People HR)
  • Ensures that all systems are appropriately licensed, accessed, maintained and developed, working with system expert users across the organisation
  • Contributes to a strong disaster recovery / business continuity plan with appropriate redundancy and backup systems
  • Ensures that the asset management of the organisation is kept up to date with accurate record keeping
  • To keep up to date in all technical areas relevant to the job to ensure that IT best practice is followed with in company, in line with company operating practices/policies and central government Functional Standards
  • Works as part of the wider IT Support team covering for generic duties as required, such as managing IT Helpdesk enquiries, providing excellent customer service support
  • Manages escalation of incidents and issues with internal senior colleagues and external IT system suppliers, as required, and supports senior colleagues with effective contract management against SLAs
  • Supports the development and enforcement of key business system related policies, process and procedural guidance
  • Participates in IT systems related projects as a technical adviser
  • To undertake any other tasks as reasonably requested by the line manager

The Successful Applicant

IT Systems Administrator will,


Have a working knowledge of the Microsoft Office packages and applications.

Have knowledge of Hardware and Software settings to resolve basic and complicated IT issues.

Experience/Knowledge of IT Service Management

Experience in administration of Microsoft 365 and Azure ADDesirable

Experience supporting a Case management system or CRM / ECM

Experience with Microsoft Endpoint manager - Intune, endpoint security

Experience with Azure Infrastructure

IT Security Certification - entry level (CompTIA Sec+\MS Security fundamentals\Cisco Cyberops)

ITIL v3/v4

What's on Offer

IT Systems Administrator will have,

  • Remote work environment , on average 1 or 2 days per month on site with paid-for travel within London Area.
  • 1 year fixed term contract with possible extension .
  • 25 days annual leave, plus bank holidays
  • Christmas closure days
  • Flexible working
  • Annual health check
  • Local Government Pension Scheme membership
Yeliz Anaç
Quote job ref
Phone number
+44 207 645 1468

Job summary

Job function
IT Support
Public Sector
Contract type
Consultant name
Yeliz Anaç
Consultant phone
+44 207 645 1468
Job reference
Job Nature
Hybrid working