Save Job Back to Search Job Description Summary Similar JobsA great opportunity to enhance your skill setWorking for a global organisationAbout Our ClientA leading global law firmJob DescriptionDesign, develop and conduct a training programme for users of core business systemsFocusing initially on iManage and Windows 11.Close liaison with IT staff members in Infrastructure, Service Desk and Applications Teams, inaddition to key business StakeholdersAssistance with User Acceptance Testing and to IT Testing staffLiaison with users and technical teams to provide feedback on upgraded systems.Training needs analysis and IT skills gap analysisDelivery of high-quality role specific on-line distance learning and in-person IT TrainingOrganisation and promotion of training coursesPost implementation tailored at desk support to users.Effective support to users to navigate the learning curve.Strong support to the IT function in managing user adoption.Design and creation of a framework for introductory IT Training to new startersRegular progress reporting to IT Managers and StakeholdersMaintain updated training recordsEvaluation of the effectiveness of training provisionTechnical knowledge, professional qualifications and experienceThe Successful ApplicantExperience with IManage,Proven experience as an IT Trainer, with a focus on iManagePrevious experience in application testing and support.knowledge of iManage, MS Office and WindowsAn understanding of workflow/case management systemsProven experience of designing and implementing training programmesAbility to create and develop training materials including online training interactions.Confidence in handling stakeholders and working collaboratively within a team.Possess excellent verbal and written communication skills.Articulate and capable of managing stakeholders at all levels.A team player with confidence in facilitating training sessions and collaborating on projects.Willingness to travel to UK offices, with the main hub located in the West midlands.What's on OfferWorking for a Global OrganisationCompetitive day RateJoin a great teamHybrid WorkingOccasional overseas travelContactAnthony FrancisQuote job refJN-072024-6481706Phone number+44 121 634 6961Job summaryJob functionTechnologySubsectorIT TrainerSectorTechnology & TelecomsLocationBirminghamContract typeTemporaryConsultant nameAnthony FrancisConsultant phone+44 121 634 6961Job referenceJN-072024-6481706
