IT Trainer (iManage)

West Midlands Temporary
  • A large scale nationwide technology estate
  • A great opportunity to enhance your skill set

About Our Client

  • A leading global Law Firm

Job Description

  • Design, develop and conduct a training programme for users of core business systems
  • focusing initially on iManage and Windows 11.
  • Close liaison with IT staff members in Infrastructure, Service Desk and Applications Teams, in
  • addition to key business Stakeholders
  • Assistance with User Acceptance Testing and to IT Testing staff
  • Liaison with users and technical teams to provide feedback on upgraded systems.
  • Training needs analysis and IT skills gap analysis
  • Delivery of high-quality role specific on-line distance learning and in-person IT Training
  • Organisation and promotion of training courses
  • Post implementation tailored at desk support to users.
  • Effective support to users to navigate the learning curve.
  • Strong support to the IT function in managing user adoption.
  • Design and creation of a framework for introductory IT Training to new starters
  • Regular progress reporting to IT Managers and Stakeholders
  • Maintain updated training records
  • Evaluation of the effectiveness of training provision
  • Technical knowledge, professional qualifications and experience

The Successful Applicant

  • Experience with IManage, Intapp and Inprotech
  • Proven experience as an IT Trainer, with a focus on iManage
  • Previous experience in application testing and support.
  • knowledge of iManage, MS Office and Windows
  • An understanding of workflow/case management systems
  • Proven experience of designing and implementing training programmes
  • Ability to create and develop training materials including online training interactions.
  • Confidence in handling stakeholders and working collaboratively within a team.
  • Possess excellent verbal and written communication skills.
  • Articulate and capable of managing stakeholders at all levels.
  • A team player with confidence in facilitating training sessions and collaborating on projects.
  • Willingness to travel to UK offices, with the main hub located in the West midlands.

What's on Offer

  • Working for a Global Law Firm
  • Competitive salary
  • Join a great team
  • Hybrid Working
  • Occasional overseas travel



Contact
Anthony Francis
Quote job ref
JN-022024-6329549
Phone number
+44 121 634 6961

Job summary

Job function
Technology
Subsector
IT Trainer
Sector
Technology & Telecoms
Location
West Midlands
Contract type
Temporary
Consultant name
Anthony Francis
Consultant phone
+44 121 634 6961
Job reference
JN-022024-6329549