Mac Support Engineer- Cardiff, Join a leading Fintech

Cardiff Permanent £33,000 - £37,500
  • Leading Fintech who are actively growing in the market and fast-moving.
  • Join a growing exciting team of experienced technicians

About Our Client

Our client invests heavily in the latest Workplace Technology solutions and as such are growing a team of experienced members to help push them and their tech forward. Predominantly run on macOS, the company are managed by a combination of Jamf and Workspace ONE, and sit on a Meraki network.

Job Description

Mac Support Engineer- Cardiff, will be responsible for:

  • Knowledge of SSO and HR as a directory
  • Have good macOS knowledge and proven experience supporting and managing macOS devices in a professional environment
  • Experience in first point of contact for support requests and providing remote support across all offices
  • Assist in the provision, maintenance and management of all IT hardware and software
  • Shift work rota- 37.5 hours a week (5 x 7.5 hour shifts), usually between 7am-10pm Monday to Sunday

The Successful Applicant

Mac Support Engineer- Cardiff, will be:

  • Ensuring staff have access to the equipment, software, and services they need to work efficiently
  • Supporting the on-boarding and off-boarding of staff.
  • Assist with routine maintenance tasks, such as patching and rolling out configuration changes
  • Helping the team to manage asset inventory, procurement, repairs, auditing and licensing
  • Have an interest in task automation (e.g. scripting and API integration between systems)

What's on Offer

Mac Support Engineer- Cardiff, will receive:

  • 33 days holiday (including public hols) +
  • Day off on your birthday
  • 16 hours paid volunteering time a year
  • Private Medical Insurance
  • Great pension scheme
Rianna Drake
Quote job ref
Phone number
+44 207 645 1433

Job summary

Contract type
Consultant name
Rianna Drake
Consultant phone
+44 207 645 1433
Job reference