Marketing Operations Manager

London Permanent
  • Fantastic Opportunity for a Marketing Operations Manager
  • To join a leading investment management firm

About Our Client

A fasting growing, entrepreniual investment manager.

Job Description

Performance measurement: Monitor performance, develop insights, make recommendations and work with campaigns owners to implement optimisations.

CRM ownership: Be the CRM expert within the team (they use Dynamics 365 and Hubspot), empowering the marketing team to nurture leads effectively by developing and managing the lead management process and lead scoring, regularly making optimisations based on sales and marketing feedback.

Agency management: Own the development agency relationship gathering requirements across the team including bugs and improvements, coordinating with design to brief in changes to the agency across all the websites.

Digital capabilities: Drive the improvement of the digital capabilities with a customer-first mindset, identifying opportunities for improvements to the customer experience.

Budgeting: Monitoring expenditure and completing a formal monthly review of actual and forecast expenditure with the Head of Marketing and finance team.

Process management: Gather requirements from the team to develop scalable processes that enable the marketing team to be more effective in their daily work and drive alignment within the department.

Operational activities: ensure effective delivery of the team's 'business as usual' operational activities, utilising appropriate team resource where required.

Infrastructure: own, maintain and improve the marketing tech stack.

The Successful Applicant

  • Educated to degree standard, but not essential.
  • Excellent written and verbal communication skills.
  • CRM experience (preferably in HubSpot).
  • A good understanding of database structure, data hygiene, analytics, and attribution.
  • Technically capable, excellent communicator, and a desire to improve processes.

What's on Offer

Competitive salary and package

Hybrid working

Will Pendlington
Quote job ref
Phone number
207 269 2252

Job summary

Job function
Marketing & Agency
Professional Services
Financial Services
Contract type
Consultant name
Will Pendlington
Consultant phone
207 269 2252
Job reference